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The road less traveled: Beyond a good Spanish translation

7/22/2013 by Susana Schultz

Our service to our clients goes well beyond that of providing quality Spanish translations. We also pay attention to the way their English materials are written and bring to the client’s attention any typos, missing words, unfinished sentences or any other content issues we discover while translating and editing.

I can’t tell you how happy our clients are when we bring this to their attention. They really appreciate knowing that there is another set of eyes looking at the English as well. And it makes us feel good to know that our knowledge and attention to detail is applied not only to the Spanish translation, but also to the English original.

I remember one time when we were working on a very critical training program that was being created simultaneously in English and Spanish, and we discovered that one of the glossary terms was not defined correctly, so the whole section that dealt with that particular term had several conceptual issues. We brought this up with the client and explained how we interpreted the actual meaning of the term and how we felt it was misinterpreted. They double checked with their experts and as a result of our input, they had to redefine the term and rewrite a lot of the section before the English was published. Luckily, our total partnership with our client saved the day for the English materials. This client was delighted and thankful to our attention to detail. We don’t do it because we want to impress anyone. We do it because it is the natural and honest thing to do.

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